Last Updated: June 12, 2023
Information You Provide to Us. We collect information you provide directly to us. For example, we may collect information when you create an account with PMToolsAI, fill out a form, create a project, upload content, request support, send us an email, or otherwise communicate or interact with us. The types of information we collect may include your name, email address, postal address, password, demographic information, voice, image, and other information you choose to provide.
Information We Collect Automatically. When You Use the PMToolsAI Service. When you access or use the PMToolsAI Service, we may automatically collect information about you, including:
We may use information about you for various purposes,
Note with Respect to the Use of Project Information: Notwithstanding the foregoing, we protect the information contained in the Projects you create using the PMToolsAI Service (the “Projects’) as Confidential Information, and limit our use thereof, in accordance with the confidentiality obligations set forth in our Terms of Service. The PMToolsAI Service automatically processes your Projects, but it does not involve human access to your Projects unless: 1) you provide your consent (e.g., for the purpose of providing customer support); 2) you request our White Glove transcription service – which uses humans (who are subject to confidentiality obligations) to create the transcriptions; or 3) we are required to do so by law. If you use our White Glove Service or provide opt-in consent, we may also use your Projects to analyze and improve the quality of our service and our technology. If you provide us your consent and later change your mind, you are free to withdraw your consent at any time by emailing us at firstname.lastname@example.org
Transfer of Information to the U.S. and Other Countries
We may also share aggregated or anonymized information that does not directly identify you. Please note that any Projects that are designated as “public” or any other information you post in a public area of the PMToolsAI Service may be publicly viewable, including any information about you that may be contained in such Project, and will no longer be treated as confidential.
We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.
Account Information. You may update, correct or delete information provided to us in connection with the PMToolsAI Service at any time by contacting us at email@example.com. If you wish to delete or deactivate your account, contact firstname.lastname@example.org, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time. Cookies. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Removing or rejecting browser cookies does not necessarily affect third party flash cookies used in connection with the PMToolsAI Service. Promotional Communications. You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations
If you are in the European Economic Area (“EEA”), you have certain rights and protections under the law regarding the processing of your personal data.
If you are in the EEA, when we process your personal data we will only do so in the following situations:
If you are in the EEA, you have the right to access personal data we hold about you and to ask that your personal data be corrected, erased, or transferred. You may also have the right to object to, or request that we restrict, certain processing. If you would like to exercise any of these rights, you may contact us as indicated below.
If you are in the EEA and have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the data privacy authority where you reside. For contact details of your local Data Protection Authority, please see: http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm